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FAQS

HOW MANY SESSIONS WILL I NEED?

This is a common question I am asked, which unfortunately I am unable to provide a definitive answer. For individual therapy, I have some clients who I may only see for 6-10 sessions, while others I may be seeing fortnightly for a few years. In relationship therapy it is common to require regular sessions (2-3 weeks apart) for 20+ sessions. 

EAP is generally designed to be short-term with organisations often funding between 4-6 sessions. Supervision is often a monthly arrangement for the duration of the supervision contract (e.g. semester / year / etc.) 

WHAT IS THE BEST WAY TO CONTACT SAMANTHA

As there is currently no administration team for Curiosity Compassion Psychology. All appointments are arranged online booking system. If you would like to book a session, please select Book NowIf you have a question you can either email or use the contact form on this website. While every effort is made to reply to your enquiry, it may take 1-2 days to respond.  

If you require urgent support please call 000 or contact Lifeline on 13 11 14.

FEES

Curiosity Compassion Psychology is a private practice. Unfortunately the current Medicare rebate does not provide sufficient funding to keep a practice running, therefore we are unable to offer bulk billing (i.e. no gap) sessions. The cost for a 50 minute session is $215. 

REBATES

For individual sessions with a valid referral from a GP, you may be eligible for a Medicare rebate (as at 1 Nov 2023 is $93.35) for up to 10 sessions in a calendar year. If you have eligible Private Health cover you may be eligible for a rebate. Please contact your private health fund to find out the rebate amount. You may only access either the Medicare rebate or Private Health rebate for a session - you cannot receive both for the same appointment.

Unfortunately, Medicare no longer provide a rebate for clients attending relationship / couple counselling.

ARE YOU AVAILABLE ANY OTHER DAYS THAN MONDAY & TUESDAY?

From 1 June 2024 I have in-office/in-person appointments in Bulimba on Monday, and Telehealth only on Tuesday. On Wednesday & Thursday I practice from a clinic in New Farm, Axis Clinic (www.axisclinic.com.au). However, please note my fees at this practice are different than my own practice. 

CANCELLATION OR NON-ATTENDANCE (NO-SHOW) POLICY

Appointments may be cancelling or rescheduled up to 48 hours before the appointment time. For example a 4pm AEST appointment on Monday can be cancelled or rescheduled prior to 4pm on Saturday. Appointments cancelled or rescheduled with less than 48 hours notice or not attended, will incur a cancellation fee equal to the cost of the appointment ($215) if the appointment is unable to be filled. Unfortunately, Medicare or private health rebates do not apply to cancellation fees.

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The reason for this policy is when an appointment is cancelled with short notice or not attended, three people miss out:

  • The client who misses an opportunity to progress their therapy,

  • Another client who is on the waiting list wanting to see the psychologist urgently, and

  • The psychologist who spent their time preparing for the session

Address

3/7 Apollo Road, Bulimba Qld 4171

Phone

0481 332 966

Email

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